Mosquitto - unable to connect from remote computer - python

I am trying to test a Mosquitto MQTT server. My plan is to hopefully get it to ingest some notifications from our monitoring system in my work IT dept. Seems perfect for the task. I was able to install Mosquitto on a Ubuntu 20.04 server, and testing with the mosquitto_sub and mosquitto_pub clients worked right away (see attached screenshot). I also was able to Google around and set up some Python script using paho mqtt module for subscribe and publish. I set up the subscribe script as a service and it runs fine. I can receive published messages from both mosquitto_pub and the "publish" Python script...
Now where the issues come up is when I try publishing to the Mosquitto server from a remote computer within my office. For the life of me I cannot determine what the issue is. :(
I am able to telnet to the Mosquitto server on port 1883 so it does not seem to be a firewall issue on the Mosquitto server... Whenever I try to use the publish Python script from the remote computer, it executes but it does not work -- no messages are received at the subscriber running on the server. One odd thing is that the "on_connect" portion on the script does not work when the script is run on the remote computer; no "Connected to MQTT Broker!" message is printed when the script is run remotely. (it does work when it's run locally on the Mosquitto server).
I am attaching a screenshot of my /etc/mosquitto/conf.d/default.conf file. I have tried all sorts of combinations on the config and each time things work when run on the server itself but not remotely. I tried putting the IP address for the server on the config as "listener 1883 10.x.x.x". (Note for this post using "10.x.x.x" instead of my real IP address.) The last thing I tried was putting the adapter name, and still does not work. As you can see I have also defined authentication (usernames, passwords) for a pubuser and subuser. The account info does work with the mosquitto_sub and mosquitto_pub clients, and when used in Python scripts (when script are run on Mosquitto server) so I don't think it's an account info issue. All signs are pointing to either some misconfiguration I have in Mosquitto, or some firewall policy in my work location. Please help!
Please share any tips or possible fixes for me. I might be doing something wrong in my config; please do let me know if you see something amiss. I am a newbie with Mosquitto and MQTT but would love for it to work, kind of ruins the point if I cannot publish to the server form a remote computer though :)..
Below is example Python code I am using on the remote computer to publish (works run locally on the Mosquitto server). I redacted the IP address of the server with 10.x.x.x).
When I run the script from the remote computer I just get "Failed to send message to topic python/mqtt".
:
import random
import time
from paho.mqtt import client as mqtt_client
broker = '10.x.x.x'
port = 1883
topic = "python/mqtt"
# generate client ID with pub prefix randomly
#client_id = f'python-mqtt-{random.randint(0, 1000)}'
#Set the static client id
client_id = 'python-mqtt01'
username = 'pubuser'
password = 'something'
def connect_mqtt():
def on_connect(client, userdata, flags, rc):
if rc == 0:
print("Connected to MQTT Broker!")
else:
print("Failed to connect, return code %d\n", rc)
client = mqtt_client.Client(client_id)
client.username_pw_set(username, password)
client.on_connect = on_connect
client.connect(broker, port)
return client
def publish(client):
msg_count = 0
while True:
time.sleep(1)
msg = f"messages: {msg_count}"
result = client.publish(topic, msg)
# result: [0, 1]
status = result[0]
if status == 0:
print(f"Send `{msg}` to topic `{topic}`")
else:
print(f"Failed to send message to topic {topic}")
msg_count += 1
def run():
client = connect_mqtt()
client.loop_start()
publish(client)
if __name__ == '__main__':
run()
Thanks for reading! Hopefully someone out there has encountered the same issue and fixed it!
P.S. - forgot to mention I also disabled the firewall on the Ubuntu server until I get things working (ufw disable).
Example of my default.cfg (before) removing adapter and adding log_type all:
listener 1883
allow_anonymous false
bind_interface ens33

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Thanks in advance
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As thrashed out in the comments
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More details can be found here
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